What is different about this Difficult Conversation Training?
Unlike other training like this, we integrate advanced techniques from media interview training, a field where Pete has made his mark. Just as in high-stakes media interviews, difficult conversations require you to manage tough questions, control the direction of the dialogue, deliver your message with clarity and confidence, while also respecting the needs of the other person.
The workshop goes beyond the basics, offering insights drawn from years of training leaders to excel in the media spotlight. If you want to approach difficult conversations with the skill and assurance of a media professional, this is the course for you or your team.
What exactly will you learn?
How to prepare quickly (Including developing a clear message)
How to control your emotions
How to maintain two-way dialogue and respect throughout
How to restore calm if things get heated
How to conclude positively
How do Difficult Conversations Workshops work?
The workshops are highly interactive. Each stage of the process is covered, followed by discussion and occasional exercises. These all revolve around specific scenarios tailored for your industry. The workshops vary in size from one-on-one to small groups to large groups, depending on how much individual attention attendees require.
Training Format options
Private Group Training Online or Face-to-Face
This can take place at either your premises across New Zealand, another suitable training location or online through Zoom. The training will be tailored to meet your specific needs.
One-on-One Training
This can be done over an intense half day or a full day. It can also take place at either your premises, another suitable training location or online through Zoom. This will also be tailored specifically for your needs.